Smartsheet Director, Consulting in Jefferson City, Missouri
The Director of Consulting will lead and inspire a team of Consultants. You will manage the operational and financial aspect of your respective coast (East / West) Consulting teams. In addition to managing full business operations, the Director will have responsibility for business development, process review / improvement / creation, work qualities, and be intentional in coaching and leading future leaders of the organization.
The Director will be responsible to the business through meeting financial / operational plans, hiring to plan, and development of resources. You will also translate the Consulting vision into a strategy for growth within your coast. The over-arching cohesive Consulting strategy will be set by the Vice President and Sr Director, while taking strategic inputs from all Directors.
In addition to managing their coastal team(s), the Director will also strategize on advanced revenue and execution methodologies with an intent to create new revenue streams, and improve traditional revenue paths.
We are looking for a leader with a unique blend of proficiency in technology-based solutions, people management skills, and business development experience.
You will report to our Senior Director of Consulting within Professional Services.
Provide leadership in the development of department objectives
Hire, develop, and directly manage qualified Sr Managers and Managers
Manage departmental budget and authorize expenditures.
Manage department development opportunities
Coordinate development of standardized documentation and resources for reporting performance and recommendations
Provide collaboration and support on all strategic business planning and consulting in preparation for expansion, consolidation, new service offerings, and other business owner decisions that are presented
Review and monitor all quarterly reporting on practice financial and statistical performance, opportunity analysis and budget vs. actuals performance
Research industry trends and keep the team current on industry changes
Provide consulting services throughout customer lifecycle to ensure maximum customer value and overall economic impact (software and services)
Oversee scoping, estimating, proposing, SOW creation, and staff allocation
Manage Consulting Managers and other leaders in your practice area
Manage annual performance evaluations of your leadership team
Plan, assign, and direct work; reward and discipline team members; address complaints and resolve problems
Work with the Operations group to implement best practices
Travel to meet with customers
Other duties as assigned
4-year undergraduate degree from an accredited university
MBA, or equivalent, from an accredited university
Prior P&L experience
Excellent client management skills and the ability to work with customers in both pre- and post-sales environments
Business development and team management skills
10+ years working in a software services, or Consulting leadership capacity
Experience in solutioning, selling, and delivering solutions for F1000 organizations
Experience partnering across departments
Excellent customer engagement and solution visioning skills
Experience translating customer requirements into software solutions
Experience using change management and business process mapping strategies
Perks & Benefits:
100% employer-paid medical, dental, and vision coverage for full-time employees
Equity - Restricted Stock Units (RSUs) Equity with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match (50% of your contribution up to the first 6% of your eligible pay) to help you save for your future
Monthly stipend to support your work and productivity
15 days PTO to start, plus Flexible Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Audible for Business and LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!