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Leidos Systems Specialist Lead in Fort Leonard Wood, Missouri

Description

Job Description:

Job Description

Leidos has an immediate for a Systems Specialist Lead to support AHLTA/CHCS systems at our facility at Ft Leonard-Wood.

The Systems Specialist Lead will perform systems analysis of these systems. Supports the installation of computer operating systems, application software, and computer hardware and provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS. Analyzes and supports technical documentation detailing installation procedures. Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment. Manages the overall installation and maintenance of CHCS/AHLTA hardware and software on a daily basis. Monitors overall system performance. Oversees daily operations of system at the customer site to ensure system availability. Troubleshoot hardware and application software and loa new software releases and software maintenance updates at the customer site. Logs trouble calls with the Defense Health Global Support Center (DHAGSC) with required follow-up until problem resolution. Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics. Performs CHCS/AHLTA system security checks on a routine basis. Interfaces with customer and is responsible for technical communication with management/other sites.

Training:

AHLTA System Administration/CHCS System AdministrationTechnical Training: Security + CertificationMTF Specific TrainingHIPPA / Privacy Act Training

Types Types of Tasks to Perform (non inclusive):

  1. Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backups 2. Support System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)3. Manage CHCS/AHLTA Site Level System Availability4. Assist System Engineering with monitoring System Performance and Management of identified bottlenecks 5. Assist Software Engineering / TIER III with resolution of data integrity issues.6. Install SDD- approved software (change packages, special software, quick fixes, IAVA patches) 7. Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendor8. Provide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancements9. Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)10. Plan, coordinate, and participate in major system events 11. Perform technical escalation12. Support special projects pertaining to CHCS/AHLTA13. Other Duties as assigned supporting CHCS/AHLTA

Required Education and Experience:

  • BS Degree or Equivalent Experience and less than two years of relevant experience.

  • Must be able to obtain and maintain an ADP II Clearance.

  • Must Possess current Comptia Security+ Certification to be considered for this position.

External Referral Bonus:Ineligible

External Referral Bonus $:

Potential for Telework:No

Clearance Level Required:ADP2 / IT2

Travel:No

Scheduled Weekly Hours:40

Shift:Day

Requisition Category:Professional

Job Family:Systems Administration

Pay Range: REQNUMBER: R-00057605

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

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