Maritz Survey Research Manager - Part-time- Maritz Travel in Fenton, Missouri
EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE!
THIS POSITION IS A PART TIME POSITION WORKING APPROXIMATELY 20 HOURS PER WEEK.Top meeting planners, sales operations and procurement teams at Fortune 100 companies trust Maritz Travel as their event management services partner. We’re here to help deliver business meetings and incentive travel programs that make an impact with customers, employees and stakeholders.Unlike other event management companies, we take a science-based approach to corporate event management. We use the latest findings from neuroscience researchers to design and execute events that transform businesses and people. We focus on individual business objectives that drive business results and improve engagement with customers, employees and channel partners.But it's our team that really sets us apart. The drive behind our power is our team's passion. We aren't just passionate about corporate event management. We're also passionate about our team and our culture. A great work culture doesn't happen by accident. Guided by our Signature Core Value - First, Take Good Care of Each Other - the Maritz Travel culture has been consciously designed to connect every single one of our people to the purpose and beliefs that we are working toward every day.Effectively owns and executes ad-hoc custom client research projects from start to finish, including determination of appropriate methodology, instrument design, programming, distribution, collection monitoring, data cleaning, analysis, reporting and results communication/presentation. Effectively manages internal and external client relationships as well as manages vendor relationships where needed.
The Maritz Cross-Business Research Team conducts approximately 300 studies per year in support of the design, sale, operation, evaluation, and retention of Maritz Division/Company client business. In addition, the team may be utilized by Maritz for overall internal research and analysis needs (Voice of the Employee, internal service quality, event feedback, business transformation projects, etc.).
With minimal management oversight, the research manager represents, owns and operates all stages of research project operation on our jointly-developed research products and custom research solutions. The research manager works effectively in a small team environment--demonstrating independence in professionally managing/operating multiple projects while demonstrating willingness to be a team player and assist other team members, as needed.
The Research Manager may also contribute in an analytical role on special projects as requested by management.
No direct reports. No budgetary responsibility.
Reporting and Working Relationships
Reports to Director, Research Services. Works closely with operations and sales staff (internal clients) and external client contacts in the development and delivery of research services. Interacts/coordinates with other Cross-Business Research Team members, coordinates with other Maritz entities and contracted Marketing Sciences professionals (when needed), and manages vendor relationships.
Analysis, Interpretation and Reporting: Responsible for the data collection process of projects assigned, conducts a variety of basic analytical techniques, engages/interacts with Maritz management and contracted Marketing Sciences professionals where appropriate for advanced analytical techniques, interprets/reports information, leads results discussions, and makes recommendations to facilitate management/client decision making.
Intake and Design: Works with senior staff, Business account team members and clients in identifying and clarifying research/analysis objectives. With senior staff guidance, ensures appropriate research/analysis methodologies and instruments to meet objectives. Depending on project scope, utilize web survey tools for survey programming.
Project Management: Develops and manages research/analysis projects including budget development, cost, scheduling and quality. Responsible for coordinating and communicating with the client, vendors and account team.
Bachelor’s degree and 5 years of research industry experience in a business environment required. MMR/MA/MBA and 3 years of business research experience strongly preferred.
Ad-hoc/custom research experience in a business environment required.
Demonstrated quantitative design experience, including demonstrated success in assessing a situation/needs, then writing/creating instrument (surveys, guides, etc.) content to meet those needs as appropriate to the collection medium (web, paper, phone, etc.). While statistical experts are engaged to co-develop portions of survey content utilizing advanced statistical methods, knowledge of how advanced analytical methods might contribute to effective design, and when those statistical experts should be engaged, is also the research manager’s responsibility.
Demonstrated analytical skills, including intermediate competency in univariate and commonly used multivariate techniques (correlation/driver analysis, differences/variance testing, etc.) and competence interpreting/explaining/reporting results run by statistical experts from advanced multivariate techniques (conjoint, cluster, regression, etc.). 5. Above average writing skills, both mechanically and per accurate, easy-to-understand interpretation and presentation of research information.
Topic experience in incentive group travel, meeting, rewards, recognition, and/or incentives helpful but not required. Audience experience with employee and/or channel environments strongly preferred.
Demonstrated competency in software necessary to operate a research project start to finish, including intermediate or higher Microsoft Office skills, intermediate or higher SPSS statistical software skills, and at least some experience programming surveys using a web survey software solution.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-1650 or by sending an email to firstname.lastname@example.org.
At Maritz, we believe in putting people at the center of business. Our clients rely on us to help them strengthen their relationships with employees, customers and sales partners. It helps their businesses grow and thrive, and it’s made us industry leaders. Join our award-winning culture and experience a fun, exciting and collaborative work environment that celebrates success and pushes you to be your best self.
Maritz and its family of companies boast a wide variety of careers. Check out our Careers page to learn more.
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