IBM Technical Operations Analyst - Scheduler Operator in COLUMBIA, Missouri
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Investigate incidents, i.e., servers offline, JFD FLOOD incidents, EMM Alert emails, and engage appropriate support team.
Perform Autosys checkouts.
Restart WCC or Autosys Agent.
Support RapidIT Automation process for Autosys support requests.
Decommission servers (Script writing, editing, and running).
Investigate/add LDAP groups in WCC, Application Asset ID, Application Name, AUT Data Warehouse, App Code.
Create/Modify/Delete Virtual Machine.
Use “back end”Autosys functionality regarding batch support.
Perform regular JIL/batch job migration changes to batch Autosys jobs.
Perform JAWS reporting.
Perform CHASE alert investigation or any batch abend/failure (may require L2 assistance).
Perform Autosys job scheduling database changes.
IPL Production and Non-Prod LPAR.
Recycle NON-PROD CA7 Instance.
Shut down the IDMS region and CICS Regions.
Recycle the IDMS region and CICS Regions.
Start or Stop IDMS region tasks.
Perform general console operator monitoring - sessions up all day, reply to any outstanding WTO and respond to any error messages, etc.
Provide tasks in support of Endevor Migration, Data Copy, and IDMS Migration.
Perform report retention changes - SARs and $avrs –advanced sysout reporting tool knowledge.
Perform CA-7 job scheduling database changes.
Monitor email inboxes 24x7.
Monitor change ticketing queue –review, approve, execute, close for all scheduling database changes.
Required Technical and Professional Expertise
At least 2 years z/OS Console Operator experience.
At least 2 years CA-7 and Autosys Scheduling experience.
At least 2 years hands-on experience working with Unix, Windows, and z/OS platforms.
Working knowledge of SAR and $avrs.
Must have a keen understanding of the Autosys environment with ability to detect and troubleshoot problems, and navigate independently.
Must have excellent customer relations/communications skills.
Must be able to work an Alternate Work Schedule (AWS) to maintain 24x7 support, i.e., 10 or 12 hour shifts, day or night shift, weekends, and holidays.
Preferred Technical and Professional Expertise
At least 4 years z/OS Console Operator experience.
At least 4 years CA-7 and Autosys Scheduling experience and advanced technical knowledge of Autosys environment/architecture.
At least 4 years hands-on experience working with Unix, Windows, and z/OS platforms.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
IBM intends this job to be performed entirely outside of Colorado.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.