Bunge North America Inc Sr. IT Analyst Office 365 Support in Chesterfield, Missouri
Company company's website NYSE: BG is a world leader in sourcing, processing and supplying oil seed and grain products and ingredients. Founded in 1818, Company 's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve in over 60 countries. The company is headquartered in New York and has 31,000 employees worldwide who stand behind more than 360 port terminals, oilseed processing plants, grain silos, and food and ingredient production and packaging facilities around the world.Position Summary:The Senior Office 365 Support Lead should be able to apply advanced technical skills and knowledge to collect needed information to resolve end-user issues.This role will require depth and breadth of technical expertise in the Office 365 ecosystem Outlook Client, Teams, SharePoint, OneDrive etc. and broad knowledge of related disciplines like Azure, typically developed through extensive experience supporting critical organizational initiatives. A strong understanding of these products is a must. Prior experience in supporting an O365 environment is required.Core Functions: - Provide support to other IT personnel to resolve issues related to O365 client connectivity, client software distribution, and mobile installation issues. - Identify potential bottlenecks and provide possible solutions - Assist in documenting best practices for supporting the Office 365 and assisting with the development of an appropriate support model. - Maintain current knowledge of relevant technologies as assigned - Provide advice and training to peers on various Office 365 applications - Write and maintain custom scripts PowerShell to remediate issues to support users - Manage email distributions. This includes keeping content in the email templates current so that large mailings can be sent quickly when neededSkill/Experience Requirements: - 5+ years' experience in any one or combination of O365, Active Directory or other cloud based system, and troubleshooting experience - Passionate about delivering the ultimate customer experience - Demonstrated professionalism in resolving customer issues - Demonstrated problem-solving skills including identification of issues, obstacles and opportunities and development and implementation of effective solutions - Demonstrated ability to think on your feet and take a methodical approach to troubleshooting.Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/DisabledEmployer's Job# C0275EBE-0574-4Please visit job URL for more information about this opening and to view EOE statement.