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SoutheastHEALTH IT Network Engineer III in Cape Girardeau, Missouri

IT Network Engineer III

Non-Clinical Professional Cape Girardeau, Missouri Information Systems Full-Time



Day ShiftThe IT Network Engineer III position proactively designs, monitors, maintains, supports, and optimizes all networked software and associated operating systems and infrastructure in a multi-hospital environment. The Network Engineer III will apply communication, analytical, and problem-solving skills and expert knowledge to prevent and resolve issues for maximum performance of IT systems investments. This expert-level position will interact with users, vendors, and other(s) to ensure that systems are functional and exceed the needs of all parties involvedBegin

  • Ensure IT standards are maintained across the enterprise

  • Work as part of an on-call rotation which includes a 24x7 support for the organization

  • Identify and meet SLA requirements for networks and applications

  • Gather and analyze user needs and requirements in accordance with IT processes

  • Be knowledgeable with emerging technology and its potential utilization/application

  • Establish and maintain effective relationships with staff members, customers, and vendors

  • Develop, provide and maintain necessary documentation for all applications and systems

  • Manage monitoring applications using related monitoring tools ; proactively address anomalies

  • Maintain Datacenter Infrastructure, Security, and Maintenance in a multi-hospital environment

  • Must be customer service oriented and have the ability to maintain a positive and professional attitude in all aspects of job duties

  • Design and develop system plans for current and future operation and growth.

  • Provide technical leadership, deep technical skills, and industry experience and best practices to a motivated Windows Technologies team driving change

  • Plan and integrate acquisitions into existing server and network infrastructure

  • Communicate effectively, verbally and in writing with people at all organizational levels.

Network Emphasis

  • Manage all networking systems and projects including voice/data circuit installation and operation, QoS initiatives, monitoring and altering and timely problem resolution

  • Windows networking and IP based services, including DNS and DHCP

  • Utilize software and hardware diagnostic tools to identify, diagnose and repair complex problems and factors affecting network performance

  • Develop network documentation, including diagrams, Standard Operating Procedures, and work instructions for peers to follow

  • Design, support, maintain and troubleshoot a wireless environment, both public and private

  • Proactively monitor and maintain all networking and server equipment to produce the highest available uptime

  • Plan and integrate acquisitions into existing network infrastructure

  • Design, implement, configure, and monitor firewalls, IDS, and VPN connections

Virtualization Emphasis

  • Design, deploy, manage, and maintain desktop virtual pools

  • Utilize management software to maintain zero client firmware levels and related settings

  • Manage and build SSO and deploy single sign-on applications

  • Plan, monitor, maintain and grow all aspects of the hospitals virtual infrastructure

Systems Emphasis

  • Microsoft Active Directory and Group Policy environment

  • E-mail systems including Exchange environments

  • Patch Management, Software Distribution, and Client Imaging

  • All SQL versions and Oracle Databases

  • Support and Implementation of Third Party Applications including Healthcare and Financial Systems

  • Anti-virus and SPAM prevention and management

  • Work with multiple operating systems; multiple LANs; patch management; OS migration

Storage Emphasis

  • Storage Area Networks and Network Attached Storage including FCoE

  • Monitor, maintain, and deploy OS, database, and VM based backup solutions

  • Monitor and maintain EMC archival storage including replication

  • Deploy and maintain NAS and CIFS

  • Manage and deploy archiving software solutions

Security Emphasis

  • Develop, implement, maintain, and monitor policies and procedures relating to securing data and resources

  • Monitor and audit centralized logging for all systems

  • Monitor and maintain IDS, IPS, firewalls, filters and all VPN access to secured network

  • Implement and maintain system wide patch management

  • Implement and maintain anti-virus, anti-malware, and anti-spam systems

Telephony Emphasis

  • Develop, maintain, and document the systems site codes and dial plans

  • Maintain, deploy, and troubleshoot T38 and G711 SIP faxing

  • Integrate and migrate from legacy digital and analog systems

  • Develop, implement, and test site recovery, 911 services, and disaster recovery

Note: Above areas may be re-assigned as needed by the manager or director of IT. Additional areas of training may be added or required in the future


  • A relevant current Microsoft, Cisco, VMWare or EMC technical certification is required

  • Bachelor’s or AA Degree in Computer Science or other IT related field required. Eight or more years of IT experience supporting a medium to large sized company with increasing levels of responsibility

  • Experience with multiple technologies, including Cisco, EMC, Microsoft , and VMWare

  • Experience in a hospital setting is preferred

  • Expert level knowledge in three or more areas of emphasis is required

  • Experience leading projects in support of organizational initiatives is required