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Leonardo DRS, Inc. Senior Field Service Technician in Bridgeton, Missouri

Job ID: 100911

The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers.

Job Summary

DRS Sustainment Systems Inc. is seeking a Full Time Senior Field Service Technician. The ideal candidate is responsible for providing a variety of moderately complex technical support for maintenance support, repairs, modification, equipment setup and testing.

Job Responsibilities

  • Responsible for providing a variety of moderately complex technical support for maintenance support, repairs, modification, equipment setup and testing

  • May provide work leadership and technical assistance to lower-level technicians

  • Serve as customer contact on technical issues

  • Troubleshoot and resolve equipment issues by utilizing drawings and technical documentation

  • Conduct repairs and/or modifications using a variety of hand tools and test equipment

  • Demonstrate setup and adjustment of complex equipment for potential users or operators

  • Complete appropriate written documentation and feedback for onsite service and installations

  • Deliver technical solutions to customers with a high degree of professionalism

  • Determine and recommend which products or services best fit the customer’s needs

  • Analyze test results related to the design and test objectives and adjust equipment to bring within specifications

  • Record these test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods

  • May provide formal/informal training of customer personnel

  • Demonstrate great customer service skills

  • Work variable shifts and up to 12-hour shifts to perform necessary testing

  • Exhibit mature, independent judgment and communicates effectively

  • Employees must be able to maintain and adhere to the customer’s on-site scheduling requirements with no more than 5 unplanned absences during any rolling 12-month period.

  • Support, communicate, reinforce and defend the mission, values and culture of the organization


  • High school diploma or GED with 5+ years of work experience

  • Methodical documentation skills with the ability to assist in accurate, complete and timely technical service reports

  • Proficient in the use of a laptop computers, mobile devices, and related software

  • Must be able and willing to travel

  • Must have or be eligible to obtain U.S. passport

  • U.S. citizenship and ability to obtain security clearance required

  • Software skills with C, C++, Java and Visual Basic, a plus

  • Outstanding communication skills (written and oral)

  • Excellent teambuilding and leadership skills.

  • Computer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies helpful

Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.